Job description
Greetings from Infosys BPM Ltd.,
We are hiring for Walk in Drive for French Language (Level B2) for Anywhere in India. Please walk-in for the interview on 20th Dec 2025 in Chennai.
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application.
Please mention Candidate ID on top of the Resume ***
Process Specialist - 4Yr to 6Yrs experience:
https://career.infosys.com/jobdescjobReferenceCode=PROGEN-EXTERNAL- 234222
Interview details:
Interview Date: 20th Dec 2025
Interview Time: 9.30 AM to 11:30 AM IST
Interview Venue:
Infosys BPM, Core1 &2, Pacifica Tech Park Survey No: 76 No-23, Rajiv Gandhi Salai (OMR), Navalur, Chennai, Tamil Nadu 600130.
Please find below Job Description for your reference:
Job Location: Anywhere in India (5 Days Work from Office)
Qualification: Any Graduates - Full time Graduates
Experience: 4-6 Years
Notice Period: 0-90 days
Shift Timings: Night / Rotational shifts
Job Level: 4B
Designation: Process Lead
1. Job Responsibilities:
- Communicate with relevant stakeholders on day-to-day operational tickets as per SOP.
- Deliver on day-to-day process targets in meeting Customer SLAs.
- Interact with clients as per business requirements.
- Eye for detail and report out quality measures for the process, also flag key risks if any.
- Handle process queries and Quality Auditing, upon expertise gained and certification for the same.
- Ensure Compliance and controllership.
- Follow the governance mechanism established with the client.
- Keep track of all customer feedback/ process issues. Drive actions towards delivery excellence.
2. Technical Competencies:
- Fluent in French Language both oral and written.
- Should be comfortable working long hours to meet deadlines / support ADHOC business requirements if any.
- Strong Customer Service Skills.
- Should have good analytical skills and can make decisions based on the situation.
- Good knowledge in MS office skills- MS Word, Excel & PowerPoint Presentations.
- Willingness to work in business aligned shifts.
- Open to accept changes in work methods or systems to improve performance beyond agreed standards.
3. Work experience, Education Qualification & Soft skills:
- Master's or bachelor's degree in commerce, business administration or business management is preferred based on businesses aligned.
- Minimum of 4 -6 years of full-time work exp.
- Minimum B2 level or equivalent Master's degree in French from any renowned university is mandate.
4. Work Environment:
- Work from office model will be continued post process certification.
- Working from outside Infosys offices will imply Camera based security monitoring tool.
Documents to Carry:
- Carry a printout your updated resume.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)
Pointers to note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance
Thanks & Regards,
Infosys Recruitment Team.
