Voice process Jobs in Bangalore

Description

We are seeking candidates for the Voice Process position in Bangalore. This role involves interacting with customers over the phone, providing assistance, and resolving issues to ensure a high level of customer satisfaction.

Responsibilities

• Handle incoming and outgoing calls efficiently and effectively.
• Assist customers with inquiries, complaints, and support requests.
• Maintain a positive and professional demeanor during all interactions.
• Document all customer interactions in the CRM system accurately.
• Collaborate with team members to improve overall customer satisfaction.
• Provide feedback on processes and suggest improvements.

Skills and Qualifications

• Excellent verbal communication skills in English and local languages.
• Basic computer skills and familiarity with CRM software.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Good listening skills and empathy towards customers.
• Willingness to work in rotational shifts.

Role: Voice Process

Passed Out: 2021-2025

Experience : Fresher - 6 Mon - 2 years

Qualification : Any Degree/ Any Graduate

Package - 3.0-4.5LPA

Location- Bengaluru

Requirement : Good Communication / Basic Computer Knowledge

Perks & Benefits- Cab Facility/ Shift Allowance

Interested Candidate Kindly Call Or What's App SrijaHR - 999 401 6508