Job Summary
We are seeking a skilled Voice & Accent Trainer to help individuals improve their spoken English, pronunciation, clarity, and neutral/global accent. The trainer will design and deliver effective training programs to enhance communication skills for professional and customer-facing roles.
Key Responsibilities
- Conduct voice, accent, and pronunciation training sessions for individuals or groups
- Assess learners current accent and communication gaps
- Train on phonetics, intonation, stress patterns, rhythm, and articulation
- Help participants develop a neutral/global English accent
- Improve fluency, clarity, listening skills, and confidence
- Provide feedback, evaluations, and progress reports
- Customize training modules based on role requirements (BPO, corporate, leadership, etc.)
- Use audio/video tools, role-plays, and real-life conversation scenarios
- Maintain training documentation and attendance records
Required Skills & Qualifications
- Excellent command of spoken English
- Strong understanding of phonetics and accent neutralization
- Certification in Voice & Accent training (preferred)
- Strong coaching and interpersonal skills
- Ability to engage diverse learners
- Experience with corporate or customer service training is a plus
Preferred Experience
- Experience in BPO, corporate training, or language coaching
- Familiarity with international accents (US/UK/Australian)
- Online training experience (Zoom, MS Teams, LMS tools)
Key Competencies
- Clear communication
- Patience and empathy
- Analytical listening
- Adaptability
- Presentation and facilitation skills
