Job Title: Virtualization Engineer VMware & HCI
Location: Hyderabad (Work From Office)
Job Type: Full-Time
Shift: 24/7 Rotational Shifts (including North America time zones)
Experience: 2 8 Years (IT Infrastructure & Virtualization)
Job Summary
We are looking for a skilled Virtualization Engineer with strong hands-on experience in VMware and Hyper-Converged Infrastructure (HCI) to manage, support, and optimize enterprise virtualization platforms. The role involves day-to-day operations, troubleshooting, upgrades, and migrations across VMware-based environments, with a focus on availability, performance, and customer satisfaction.
The ideal candidate will have experience working in a managed services or large-scale enterprise environment, handling incidents, changes, and major outages while collaborating with cross-functional teams.
Key Responsibilities
- Manage and support VMware vSphere / ESXi environments across production and non-production setups.
- Administer and troubleshoot HCI platforms (vSAN preferred; Nutanix is a plus).
- Perform VM provisioning, capacity planning, performance tuning, and health checks.
- Handle VMware upgrades, patching, and lifecycle management using VMware Update Manager / Lifecycle Manager.
- Support on-prem to cloud and cloud to on-prem migrations involving VMware workloads.
- Manage backup and recovery operations, primarily using Veeam.
- Work closely with storage and network teams to resolve performance and availability issues.
- Participate in major incident management, root cause analysis (RCA), and service restoration.
- Follow ITIL processes for Incident, Problem, Change, Service Request, and CAB activities.
- Provide support in a 247 managed services environment.
- Maintain documentation, SOPs, and knowledge base articles.
Primary Skills (Mandatory)
- Strong hands-on experience with VMware vSphere, ESXi, vCenter.
- Solid experience with Hyper-Converged Infrastructure (HCI) preferably VMware vSAN.
- Good understanding of compute, storage, and networking concepts in virtualized environments.
- Experience with HA, DRS, clusters, and fault tolerance in VMware.
- Working knowledge of Windows Server clustering.
- Basic administration knowledge of Windows and Linux guest OS.
- Familiarity with ITIL processes (IM, PM, CR, SR, CAB).
- Strong communication skills and customer-facing experience.
- Willingness to work in 24/7 rotational shifts, including NA shifts.
Desired / Good-to-Have Skills
- Exposure to Pacemaker HA clusters or other Linux HA solutions.
- Experience with VMware vSAN advanced troubleshooting.
- Knowledge of Nutanix AHV (added advantage).
- Automation exposure using Shell scripting, PowerCLI, or Ansible.
- Experience in DR drills, failover testing, and BCP activities.
- Exposure to cloud platforms (Azure / AWS) in VMware-integrated environments.
Educational & Certification Requirements
- Bachelor's degree in Computer Science, IT, or a related discipline.
- VMware Certified Professional (VCP) Preferred.
- Microsoft certifications (MCSE or equivalent) Good to have.
