Zycus is seeking a seasoned Vice President Professional Services to lead and scale our global delivery organization. While Source-to-Pay (S2P) expertise is preferred, we are equally open to leaders with strong experience in any large-scale ERP or SaaS digital transformation, including SAP S/4HANA (MM/SD/FICO/PP), Oracle ERP Cloud, Workday, NetSuite, Infor, JD Edwards, or transformation programs in O2C, CLM, Finance, or Supply Chain, as well as complex multi-module global ERP rollouts. Candidates with S2P experience will have an advantage, but deep ERP/SaaS transformation leadership is the primary requirement.
Key Responsibilities
- Strategic Leadership: Define and execute the global professional services strategy for procurement and S2P transformation, aligned with business growth and customer success outcomes.
- Practice Development: Build and scale a world-class S2P-focused professional services team across geographies; establish delivery frameworks, best practices, and accelerators.
- Customer Value Realization: Partner with C-level executives to ensure seamless onboarding, implementation, and adoption of Source-to-Pay solutions, delivering tangible business impact.
- Delivery Excellence: Lead large-scale, complex S2P transformation programs with strong focus on governance, quality, and customer satisfaction.
- P&L Ownership: Own and manage the P&L for Professional Services, ensuring revenue growth, profitability, and efficient resource utilization.
- Innovation & Automation: Leverage AI, automation, and analytics to accelerate procurement solution delivery, optimize implementations, and create scalable service models.
- Business Growth: Partner with Sales, Product, and Customer Success to create differentiated S2P offerings, support pre-sales, and identify new revenue streams.
- Thought Leadership: Represent Zycus in global procurement forums, publish domain insights, and position our Professional Services as a strategic differentiator.
Required Skills & Experience
- 1723 years of experience in Professional Services, Consulting, or SaaS/ERP delivery with strong expertise in large-scale enterprise digital transformation (SAP S/4HANA, Oracle, Workday, NetSuite, O2C, CLM, Finance, Supply Chain, or similar).
- Experience contributing to industry forums, customer advisory boards, or thought leadership within ERP/SaaS transformation (S2P expertise preferred but not mandatory).
- Proven track record of leading complex global transformation programs with strong emphasis on PMO governance, risk management, and change management.
- Experience managing P&L for Professional Services, ensuring revenue growth, profitability, and operational efficiency.
- Demonstrated ability to scale global delivery organizations with large, distributed, multi-disciplinary teams.
- Deep understanding of ERP/SaaS implementation methodologies, value realization frameworks, and enterprise-wide adoption strategies.
- Expertise in developing repeatable service offerings, delivery accelerators, playbooks, and governance models across ERP/SaaS domains.
- Strong commercial acumen with the ability to shape go-to-market strategies, support pre-sales, and influence strategic deals.
- Hands-on exposure to AI, automation, and analytics to modernize Professional Services delivery models.
- Strong executive presence with proven ability to influence and engage C-level stakeholders globally.
- Innovative Cloud Product Company: Lead transformation with our AI-powered procurement SaaS solutions.
- Market Leader: Recognized by Gartner as a leader in Procurement Software Suites.
- Rapid Growth: Grow with us at 50% YoY in the EMEAAPAC region.
- Global Exposure: Work with Fortune 500 enterprises on large procurement transformation programs.
- Impactful Work: Influence product roadmap and shape the future of Cognitive Procurement.
- AI Leader: Be part of a company pioneering GenAI in procurement services and delivery models.
About Zycus:
Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.
The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, the Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings; the Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them; and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy.
Join us in redefining procurement with Cognitive Procurement software. Let's innovate, transform, and create a significant impact together. Start your #CognitiveProcurement journey with Zycus where you are truly #MeantforMore.
