Who we are
At Inchcape Shipping Services, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our global network of over 240 proprietary offices across 60 countries and a team of more than 2,500 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors and naval, government, and intergovernmental organizations.
We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.
Duties and Responsibilities:
Handling the vessels and the requested services, received from Ship Management companies and Vessel Master.
Coordinate with vessel Master, Local Authorities, Government Officials, etc. to seek approvals for the service arrangements.
Coordinate with the vendors (launch providers, transportation vendors, hotels accommodations, etc.) to arrange the services.
Coordinating with Ship Management companies to collate the required information with regards to the requested services.
Providing OKTB/LOI for crew change services.
Check Port System and contact Charterer agency for berthing prospects.
Calculate Cost Estimate/PDA for services and provide the same to customer.
Organizing and coordinating aspects of port call from booking berth allocation till arranging services ahead of vessel arrival. Infallible handling and updating applications (OneDA & Optic) for each port calls.
Handling documentation and applications before and after vessel departure.
Prepare, coordinate and upload VAR (Vessel Attendance Report) in Optic.
Inchcape Systems
- Full utilization of Inchcape systems as per ISS Standard Operating Procedures.
- Ensure team are accurately inputting operational and commercial information into Inchcape systems in a timely manner.
Teamwork
- To proactively collaborate with and support colleagues by adopting the spirit of teamwork.
- To inform colleagues promptly of any emails, tasks or issues that require immediate attention to enable them to meet the expectations of internal and external customers.
Person Specification
Knowledge
Basic knowledge of Microsoft Office (Word, Excel, PowerPoint)
Must have basic knowledge of shipping
Familiar with the husbandry/non-commercial services
Vendor management
Skills
Good communication skills: Verbal & Written
Good motivational skills
Honest, transparent, and trustworthy
Learning Agility
Culturally aware and diplomatic
Customer service
Experience
Require minimum 1 year to 1.5 years of experience in Shipping
