Data Analysis & Insights : Analyze large datasets (cloud & on-premise) using statistical techniques, predictive analytics, and data mining to uncover business opportunities and historical trends.
Automation & Advanced Tools : Use SQL, Python, and advanced Excel/Google Sheets for data manipulation, automation, and building interactive dashboards for streamlined reporting.
CRM & Data Management : Manage and optimize CRM systems (preferably Zoho CRM/Analytics) to analyze customer behavior, improve lead management, and enable data-driven sales and marketing strategies.
Cross-functional Collaboration : Work closely with leadership, product, marketing, and operations teams to translate business needs into data-driven solutions.
Reporting & Storytelling : Create clear reports, dashboards, and presentations that effectively communicate insights and influence decision-making.
Process Optimization : Lead analytics initiatives, automate workflows, and improve business processes to support long-term strategic outcomes.
Required Skills & Qualifications
Strong proficiency in SQL, Python (Pandas, NumPy, etc.), and Advanced Excel/Google Sheets.
3+ years of experience as a Data Analyst, with proven business acumen.
Solid expertise in data mining, predictive analytics, and data visualization.
Experience with Zoho CRM/Zoho Analytics (preferred but not mandatory).
