Description
We are seeking enthusiastic individuals for the Semi Voice Process role, suitable for freshers/entry-level candidates. This position involves engaging with customers to provide excellent support and assistance.
Responsibilities
- Engage with customers through voice communication to provide support and assistance.
- Resolve customer queries and issues in a timely and efficient manner.
- Maintain accurate records of customer interactions and transactions.
- Follow up with customers to ensure their issues are resolved satisfactorily.
- Adhere to company policies and procedures while handling customer interactions.
Skills and Qualifications
- Excellent verbal communication skills in English and Hindi.
- Basic computer skills and familiarity with MS Office.
- Strong problem-solving abilities and a customer-oriented mindset.
- Ability to work in a team and adapt to a fast-paced environment.
- Willingness to work in rotational shifts, including night shifts.
Experience : Fresher
Qualification : Any Degree/ Any Graduate
Package - 3 - 4LPA
Passed Out: 2020-2025
Location- Bengaluru
Requirement : Good Communication / Basic Computer Knowledge
Interested Candidate Kindly Call Or What's App Subha Shri HR - 8122159266