Use writing and content design skills to create User Interface (UI) text that facilitates user navigation, as well on-boarding, promos, error messages, instructional materials, and other components of the end-to-end user experience.
Drive goals for product language and content across a product or subject-matter domain, and ensure cohesive product narratives. Document your strategies with guidelines, and establish best practices and strategy principles.
Manage projects from needs assessment to implementation; identify opportunities, establish priorities, secure resources, and manage stakeholders.
Collaborate with designers, researchers, legal, marketing, product managers, and engineers; Influence and adapt to stakeholders and their feedback.
Provide leadership, direction, and mentorship to junior User Experience (UX) writers and educate cross-functional partners on the role of UX writing and content strategy throughout the product development process.
Minimum qualifications:
Bachelor's degree or equivalent practical experience.
4 years of experience in UX writing, content design, technical writing, writing, editorial, marketing with leading content strategy projects.
Experience in UX product writing and shaping content for multi-disciplinary projects.
Include a portfolio, website, or any other related link to your work in your resume (providing a viewable link or access instructions).
Preferred qualifications:
3 years of experience interacting with executive leadership.
2 years of experience in writing, editorial, marketing, or UX writing in an agency setting.
2 years of experience working in a cross-functional technology organization.
Experience in developing information architecture for documentation sets or product suites, including localization and accessibility best practices.
Experience with user experience research principles and practices.
Knowledge of online technology and related products, including web and mobile UI and tools.