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bebetta

UX Researcher

bebetta
Bengaluru, India
2-5 Years
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Job Description

User Researcher

Company: BeBetta

Location: Bangalore (On-site)

Experience: 2–5 years

About BeBetta

  • BeBetta is building a next-generation consumer platform at the intersection of gaming, rewards, and commerce, where users can play, earn, and redeem real-world value in one seamless loop.
  • We are focused on creating high-engagement experiences at scale, where understanding user behavior deeply is not optional—it is the foundation of everything we build.

Role Overview

  • This role is about becoming the closest person to the user inside the company, understanding not just what users do, but why they behave the way they do.
  • You will spend a significant amount of time talking to users, observing their actions, and identifying patterns that are not visible through data alone.
  • Your responsibility is to translate user behavior into actionable product decisions and act as the voice of the user across teams.
  • This is not a reporting role - you will directly influence product, UX, and growth decisions through your insights.

What You'll Own

User Discovery & Research

  • Conduct continuous user interviews, usability testing, and surveys to understand behavior across different user segments such as power users, new users, and churned users.
  • Go beyond surface-level feedback to uncover deeper motivations, pain points, and decision-making patterns.
  • Identify key issues such as drop-offs, confusion points, and unmet needs within the user journey.
  • Deliver clear, actionable insights that can directly influence product improvements, rather than just creating reports.

Product Thinking & UX Contribution

  • Work closely with product, design, and growth teams to translate user insights into practical product improvements.
  • Contribute to creating user flows, wireframes, and UX enhancements that simplify complex product experiences.
  • Actively participate in product decision-making by suggesting solutions grounded in user behavior.
  • Help improve clarity, usability, and engagement across the entire user journey.

Voice of User System

  • Build structured systems to continuously capture and distribute user insights across the organization.
  • Create and maintain feedback loops, insight dashboards, and real user personas based on actual behavior.
  • Ensure user insights are consistently brought into product discussions, roadmap planning, and strategy conversations.
  • Make user understanding accessible and actionable for all teams, not just limited to research.

What Success Looks Like (First 3 Months)

  • You develop a deep understanding of user behavior across the platform, often becoming the go-to person for user insights.
  • You are able to clearly identify where users drop off, what confuses them, and what drives engagement.
  • Your insights start influencing real product and UX decisions, leading to measurable improvements.
  • User understanding becomes a core part of how decisions are made within the company.

Core Skills

What We're Looking For

  • Strong hands-on experience in conducting user interviews and usability testing, with the ability to extract meaningful insights.
  • Ability to translate qualitative research into actionable product improvements and decisions.
  • Experience in creating wireframes or collaborating closely with design teams to improve user flows.
  • Strong analytical thinking to connect patterns and identify key opportunities.

Key Traits

  • Deep curiosity to understand user behavior beyond surface-level observations.
  • High level of empathy combined with practical decision-making ability.
  • Comfortable working in a fast-paced startup environment with high ownership.
  • Strong communication skills to clearly present insights and influence stakeholders.

Good to Have

  • Experience working on consumer-facing products such as gaming, fintech, or high-engagement platforms.
  • Familiarity with tools like Figma, analytics platforms, or feedback systems.

Why Join BeBetta

  • You will directly influence how millions of users experience the product.
  • High ownership role with fast execution and visible impact.
  • Opportunity to work closely with product and leadership teams.
  • A fast-paced startup environment where your insights turn into real product changes quickly.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
User Research
Employment Type:
Full time

About Company

bebetta

Job ID: 148904905

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Last Updated: 09-06-2026 10:51:26 PM
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