Company Summary
As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com
Business Summary
The Deltek Engineering and Technology team builds best-in-class solutions to delight customers and meet their business needs. We are laser-focused on software design, development, innovation and quality. Our team of experts has the talent, skills and values to deliver products and services that are easy to use, reliable, sustainable and competitive. If you're looking for a safe environment where ideas are welcome, growth is supported and questions are encouraged – consider joining us as we explore the limitless opportunities of the software industry.
Position Responsibilities
Senior UX Researcher
Level: 3 / Location: India
As Deltek's Senior UX Researcher in India, you will conduct hands-on research within assigned product areas. You'll independently design and execute mixed-methods research initiatives, becoming the recognized research expert for your domain—the go-to voice for research-informed product decisions. This IC role partners with India and US teams (3–4 hours overlap).
What You'll Do
Validation & Continuous Learning
- Leverage behavioral monitoring frameworks to surface adoption patterns, friction points, and success indicators within your product areas.
- Execute hypothesis-driven validation cycles using synthetic users and targeted human research.
- Partner with Product to define metrics and continuous feedback loops within your domain.
- Synthesize insights across analytics, telemetry, and field research to surface strategic opportunities.
Research Execution & Synthesis
- Lead research uncovering workflow complexity, mental models, decision-making processes, and organizational dynamics within your domain.
- Conduct research using methods matched to the question: contextual inquiry, usability testing, interviews, surveys, and behavioral data interpretation.
- Partner with Product Managers to determine when questions need human research versus AI-augmented validation.
- Translate behavioral patterns into research hypotheses, focusing human research on high-impact areas.
- Create deliverables that drive decisions—insight frameworks and recommendations, not just findings reports.
AI-Enhanced Research
- Leverage AI tools for transcript analysis, pattern identification, thematic synthesis, and preliminary validation.
- Contribute to synthetic user profile development based on real user research and behavioral data.
- Apply frameworks for when to use synthetic validation versus human research.
- Document AI tool capabilities, limitations, and appropriate use cases.
Research Operations
- Maintain research repositories that make insights discoverable and actionable.
- Support participant recruitment for project-based research and continuous validation.
- Create reusable templates and frameworks that improve study planning and insight findability.
- Manage multiple concurrent studies while maintaining rigor and delivery quality.
What You Bring
- Domain Impact: Develop deep understanding of enterprise workflows and user needs; partner with stakeholders to inform strategy.
- Independent Execution: Design and execute complex research with minimal guidance across multiple concurrent studies.
- Collaboration: Lead research planning within your domain; articulate findings to diverse audiences.
- Adaptability: Adapt quickly to changing priorities; approach ambiguous research questions with curiosity.
Qualifications
Qualifications
Experience
- 4–8 years conducting UX research in B2B software, SaaS platforms, enterprise tools, or complex technical products.
- Demonstrated expertise across research methods: user interviews, usability testing, workflow analysis, survey design, behavioral data interpretation.
- Experience embedded with Product and Design teams in agile or continuous delivery environments.
- Portfolio demonstrating research impact on product decisions within a defined product domain.
Analytical & Communication
- Synthesize insights from qualitative research, behavioral data, and usage patterns into actionable product recommendations.
- Excellent written and verbal English; able to present findings that drive decisions across audiences with varying research literacy.
- Self-directed with strong asynchronous communication and documentation practices across time zones.
Education
- Bachelor's degree in HCI, Cognitive Science, Psychology, Anthropology, Information Systems, Computer Science, or related field.
Career Interests
Product Management
Position Type
FT
Travel Requirements
No
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Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (Personal Data) to administer and evaluate your application. We are the controller of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice . Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process. 
