Role:
User Experience Assessment, User Scenario definitions, Problem Framing, Wireframing, Prototyping, User Boarding, Usability testing
Responsibilities:
- Neutrally represent User in a project and while management deliberations
- Continuously evaluate prospect and user needs and industry trends and serve as a conduit to Product for Product development
- Travel to end-user sites and pilot/test locations to scout opportunities
- Develop new tools to make effective prototypes and closer to users/ use-cases
- Identify design shortfalls & User needs through User Researches
- Making design + UX proposals related to functions & features
- Delivering on project requirements & within target timelines
- Come up with UI and UX strategies based on our target goals
- Collaborate with other Depts. to utilize their domain expertise to ensure successful delivery on user needs & ultimately high levels of user satisfaction
- Define & describe an architecture of a solution in context of a specific solution
- Compile & present User needs and solutioning to Management/ Leadership
End goal:
Designing friction-free UX & engineering simple-to-use connected mobility solutions through digital (App) in combination with physical (in-car)
Required Skills
- Experience in Solution Engineering and communicating complex user issues and use cases to development teams/ product departments
- Deep familiarity with both quantitative & qualitative research methods including AB testing, data analytics, and user research
- Familiarity and experience with agile development methodologies
- Experience analyzing some unstructured information, knowledge of visualizing, hands-on with MS Office, and Creative Prototyping tools
- Experience interpreting user insights into potential engineering opportunities
- Adequate skill in crafting original GUI mockup, storyboarding, user flows, freehand sketching, and low fidelity prototypes
- Curiosity of data-based decision making and comfort working with data
- Basic understanding of Design Thinking
- Basic understanding of automotive systems Desired skills
- Familiarity and experience with development tools (JIRA, Miro, XD, Figma etc.)
- Willingness to be occasionally hands-on (Telematics Hardware installation at the customer facility for POC, application testing, etc.)
- Willingness to travel up to 50% of the work week (in no-pandemic situation) Basic technical understanding of smartphone App dev
- Experience conducting a user research
- Experience with user-centered design methodologies
- Working knowledge of behavioral analysis
- Basic understanding of Controller Area Network protocol & Telematics system
Behavioral
- A strong sense of urgency
- An effective team player
- Out of box + yes-and mindset to achieve goal
- Critical-thinking and problem-solving skills
- Respectable time-management skills
- Proficient interpersonal and communication skills
- Last but not the least, a positive attitude and an awesome sense of humor
