Qualification & Experience
- Must have bachelor's degree in computer science or related field (or equivalent degree and experience)
- 2+ years experience working as a developer on the skills mentioned in the Skills Section.
- Having customer facing technical support (Web based products or e-commerce preferred) is an advantage.
In order to be successful in this role, we need someone who has:
- AngularJS framework knowledge
- Demonstrated creative problem-solving approach and strong analytical skills
- Experience providing web development is highly desirable.
- Experience working with dynamic HTML components: AJAX, JavaScript, CSS, XML, HTML, XHTML
- Good to have basic understanding of SQL
- Must be proficient with analyzing log files and standard debugging concept
- Must have basic object-oriented programming skills (Java strongly preferred)
- Strong troubleshooting/root cause isolation skills
- Working knowledge of the components in a web applications stack
- Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management
- Excellent communication skills (verbal and written)
Preferred Skills (Great to have)
- Previous experience working with the ServiceNow platform (As a ServiceNow Developer / Client Scripts, UI Policies/Actions/Pages/Scripts/Macros)
- Experience with configuring Virtual Agent and Agent Workspace
- Understanding of bootstrap framework
- Understanding of message communication protocols
- Working understanding of JavaScript
- Familiarity with Eclipse IDE
- Previous experience in software development(or) software consulting
- Experience supporting and troubleshooting e-commerce applications with catalog, shopping cart, merchandising and payment handling is highly desirable
- Experience providing SaaS support is desirable
