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UX Designer

8-10 Years
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  • Posted 2 days ago
  • Over 50 applicants
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Job Description

We are seeking a Design Delivery & UX analyst to join our team and lead the efforts in understanding customer journeys, developing Horizontal UX & AI for UI strategies, and conceptualizing products with wireframes. This role requires a seasoned professional with a strong background in managing the delivery of customer experience initiatives in collaboration with various internal units including Design, UX Research, UX Content, and UX QA. Experience in a B2C environment is highly preferred.

Product Conceptualization & UX Strategy Development:

  • Conceptualize customer experience strategies
  • Collaborate with product managers to conceptualize new products & align UX with product roadmaps.
  • Develop and implement UX strategies that align with business objectives.
  • Stay up-to-date with industry trends and best practices in UX & UI for AI.
  • Assist in defining product requirements and features.
  • Use data analytics to inform product strategy and prioritize features.
  • Ensure product alignment with customer needs and business goals.
  • Develop platform blueprints that include a features and functionalities map, ecosystem map, and

information architecture.

  • Create wireframes, prototypes, and mock-ups using tools like Figma
  • Conduct usability testing and iterate designs based on feedback
  • Employ tools like X-Mind for brainstorming and mind mapping

Customer Journey Analysis:

  • Understand and map out customer journeys and scenarios.
  • Identify pain points and opportunities for improvement.
  • Develop customer personas and empathy maps.

Cross-Functional Collaboration:

  • Work closely with internal units such as UX Research, Design, UX Content, and UX QA to ensure seamless delivery of CX initiatives.
  • Coordinate with development teams to ensure UX designs are implemented accurately.

Data Analytics and Tools:

  • Utilize clickstream and analytics tools like Google Analytics, CleverTap, and Medallia to gather and analyse user data.
  • Leverage data to drive decisions and optimize customer experiences.
  • Strong background in data analytics, including proficiency in interpreting complex datasets to inform UX decisions.

More Info

Job Type:
Employment Type:
Open to candidates from:
Indian

About Company

Skillventory is a leading name among top recruitment consultants having clients PAN India. Started in 2008, we feel delighted to state that we helped in shaping the careers of more than 20000 job seekers. We are a full spectrum Manpower Consultancy Firm, fulfilling manpower requirements of businesses by offering the wide range of services from Executive Search, Recruitment, Specialists-on-Contract, HR Automation, Consulting, Outsourcing, and Training. We are easily accessible, reachable and serving clients across India effectively and efficiently, as we are located in 6 major locations of the country, with Workstations in Indore , Mumbai , Ahmedabad ,Bangalore , New Delhi and Pune The other evidence of our best services is that we work as RPO (Recruitment Process Outsourcing) firm, where clients and companies transfer their recruitment worries on us. From beginning to end, i.e., right from sourcing the right candidate, interview, offer, acceptance, till his final joining, we handle recruitment process smoothly on behalf of the company. Skillventory is a preferred recruitment partner for multinational and pioneered Indian companies because of its trustworthiness, commitment, dedication, and capabilities. Our versatile, skilled and talented employees are generating best employment opportunities for professionals ranging from front line to senior positions. Our domain-specialist teams consist of 100+ expert consultants who are capable enough to provide customized and innovative HR consultancy services to more than 10+ industry practices namely Investment Banking & Firm, Consulting, Manufacturing, Banking & Financial Services, Insurance, Retail, Healthcare, Pharma, IT/ITES, E-Commerce and much more. Our strength lies in data analytics hiring, audit related recruitment, housing finance hiring, payment banking recruitment etc. Our work principles are based on the concept of placing Right Person at the Right Job on Time.

Job ID: 126055673

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