US Inbound Sales Executive

• Handle inbound calls from US-based customers and respond to product or service-related inquiries
• Understand customer requirements and suggest suitable solutions to meet their needs
• Convert inbound queries into confirmed sales using effective communication and sales techniques
• Upsell or cross-sell additional services and products where appropriate
• Consistently achieve individual and team-based sales targets and performance KPIs
• Record and update customer interactions, sales details, and follow-ups accurately in CRM systems
• Stay informed about product updates, pricing, promotions, and industry trends
• Coordinate with internal teams to ensure timely post-sales support and customer satisfaction
• Maintain a professional and customer-centric approach during all interactions
• Work flexible night shifts aligned to the US time zone

Requirements:

• 1 to 3 years of experience in inbound sales, customer service, or US voice process
• Excellent verbal communication in English with a neutral or US accent
• Strong sales ability with a focus on customer satisfaction and closing deals
• Basic computer proficiency and experience with CRM or sales tracking tools
• Target-oriented and capable of handling high call volumes in a fast-paced environment
• Willingness to work in night shifts (US hours)

Preferred Qualifications:

• Prior experience in B2C or B2B US inbound sales campaigns
• Background in sectors such as telecom, travel, e-commerce, or tech support
• Experience in call center or inbound contact center roles