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US Healthcare - International Voice Process

Make My Restaurant
Hyderabad
0-2 Years
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Job Description

We are hiring enthusiastic and customer-focused candidates for a(US Healthcare) International Voice Processfor client at Hitech City, Hyderabad location. The role involves handling International Voice Customer Support, and providing a high-quality customer experience.

Education:Graduate

Experience:0 Year to 2 Years

CTC :-2.34 to 4.6 LPA

Shift:Night Shift (US Time Zones)

Transport Facility :2-Way Cab Provided

Rounds of interview

  1. HR Screening
  2. Harver Assessment (Online)
  3. V&A (Voice & Accent) Round
  4. Final Interview with Operations Team

Key Responsibilities

  • Handle inbound calls from customers in a professional manner.
  • Understand customer queries and provide accurate, timely resolutions
  • Maintain customer satisfaction by providing prompt and effective support.
  • Update internal systems with call details and follow-up actions.
  • Meet daily/weekly performance targets related to call quality and productivity.

Required Skills

  • Excellent English Communication Skills (B2 level)
  • Willingness to work in Night Shifts
  • Contact person: HR Sarveshwari Singh Reachable @ 8341162073

More Info

Job Type:
Permanent Job
Industry:
Information Technology
Role:
Technical Support Representative (Non- voice)
Function:
Customer Service/Call Centre/BPO
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Make My Restaurant

stands out by offering an all-encompassing suite of services tailored for both aspiring and established restaurant owners. Their unique selling point is their ability to manage every aspect required to construct or efficiently run a restaurant. This approach allows clients to concentrate on what truly matters: delivering an exceptional food experience to their customers. From innovative design and equipment procurement to marketing and compliance, ensures every detail is covered, enabling restaurateurs to thrive in a competitive landscape.

Job ID: 136702907

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Last Updated: 23-12-2025 09:23:05 AM
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