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Greetings from Vibrantzz Management Services
Location: Malad, Mumbai / Thane
Salary: Up to 8 LPA
Shifts: Rotational, majority Night & Midnight shifts
Job Responsibilities:
Handle inbound customer interactions with zero idle time.
Consistently meet SLAs at both individual & team levels.
Achieve and exceed performance KPIs: RSAT, AHT & Customer Experience.
Skills Required:
Excellent English communication skills (International Voice experience is mandatory).
Strong team player
Positive attitude and customer-first mindset.
Willingness to work in rotational/night shifts & weekends.
Candidate Eligibility (Strict Criteria):
Must have minimum 1 year International Voice (BPO) experience
Graduation is compulsory (exceptions: HSC with 18+ months BPO exp).
Must be located in Mumbai or Thane only.
No long career gaps. Last experience must be in International Voice Agent level only.
Qualification & Experience:
Graduate & above with 9 months
HSC with 18 months
Interview Process:
HR Screening
V&A (Voice & Accent)
Operations Round
Interested Can call or whatsapp on - 8879095831
Regards
Aman
VIBRANTZZ MANAGEMENT SERVICES
Recruitment firm located at MALAD
Recruiting candidates for BPO and Corporates across Mumbai, Navi Mumbai and Thane
Job ID: 135056015
