URGENTLY HIRING FOR NON VOICE PROCESS

Shaikh Arbaaz Wakil Ahmed (Proprietor of Business Point Solutions)

Mumbai City, Mumbai

1-5 Years

2 - 4 LPA

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Posted 11 hours ago
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Job Description

Description

We are urgently hiring for a BPO non-voice process role in Mumbai India. This position is ideal for candidates with 0.6-5 years of experience in customer support or related fields. The successful candidate will be responsible for managing customer inquiries through non-verbal communication channels, ensuring a high standard of service and satisfaction.

Responsibilities

Process customer inquiries via email and chat support
Maintain high levels of customer satisfaction through effective communication
Document and escalate issues as necessary
Collaborate with team members to meet performance metrics
Provide feedback on processes to improve efficiency

Skills and Qualifications

Strong written communication skills
Ability to work independently and as part of a team
Proficiency in using computers and various software applications
Attention to detail and problem-solving skills
Familiarity with customer service principles
Basic knowledge of data entry and management

To book your interview slot please contact us via mail or WhatsApp: +91 8104375193 - Arbaaz HR

[Confidential Information]

Spotlight

Cafeteria, Office gym, Office cab/shuttle, Joining goodies, Gifts on festivals

Education

Bachelor Of Technology (B.Tech/B.E), Bachelor of Dental Surgery (B.D.S), Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelor of Science (B.Sc), Bachelors of Law (B.L/L.L.B), Bachelor in General Studies (BGS), Bachelor of Arts (B.A), Bachelor of Applied Science (BAS), Bachelor of Education (B.Ed), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Business Administration (B.B.A), Bachelor of Interdisciplinary Studies, Bachelor of Commerce (B.Com), Bachelor in Hotel Management (B.H.M), Bachelor of Architecture (B.Arch), Bachelor Of Pharmacy (B.Pharm), Bachelor of Music Education (B.M.E.), Bachelor of Social Work (B.S.W), MBBS, Bachelor of Health Science, Bachelor Of Computer Application (B.C.A), Bachelor of Liberal Arts (BLA/ALB), Bachelor of Music