Urgent Requirements For Tele Sales Officer Tamil & English

Key Accountabilities / Responsibilities:

• Make outbound calls to potential and existing customers to promote products or services
• Clearly communicate product features, benefits, and pricing in both Tamil and English
• Understand customer needs and offer tailored solutions to drive conversions and sales
• Maintain accurate records of calls, leads, customer interactions, and transactions in the CRM
• Follow up on leads generated through marketing campaigns and other sources
• Achieve and exceed daily/weekly/monthly sales targets and KPIs
• Handle customer objections confidently and close sales effectively
• Provide excellent customer service by answering queries and resolving concerns promptly
• Coordinate with internal teams for order processing, product information, or support
• Share customer feedback with the team for continuous improvement

Personal Profile / Competencies:

• Excellent communication and persuasion skills in Tamil and English
• Confident, energetic, and motivated to meet sales targets
• Strong listening skills and the ability to build rapport over the phone
• Self-driven with a positive attitude and the ability to work independently
• Basic computer skills and familiarity with CRM tools or sales software