Job Description (Twilio)
5+ years of Experience with Twilio APIs (SMS, Voice, Video, Email, Authy).
Integrate Twilio APIs (SMS, Voice, Video, Email, Authy) into web and mobile applications.
- Design and implement communication workflows using Twilio Studio.
- Maintain comprehensive documentation for all Twilio integrations and workflows.
- Customization and Configuration: Customize Twilio Flex for contact center needs.
- Diagnose and resolve issues related to Twilio services, ensuring minimal downtime.
- Work closely with product managers, designers, and engineers to deliver high-quality communication features.
- Implement security measures, including phone verification and two-factor authentication, ensuring compliance with relevant regulations.
- Familiarity with RESTful APIs and webhooks.
- Understanding of cloud-based communication solutions.
- Knowledge of Agile/Scrum methodologies.
