Travel Operations Executive (Post Sales & Destination Handling)

Key Responsibilities:

• Oversee tourism operations for Bali, Vietnam, Thailand, Malaysia, Singapore & UAE.
• Coordinate with global and local vendors for hotels, cruises, flights, and activities, ensuring the best pricing and service quality.
• Negotiate contracts and rates with suppliers, manage vendor relationships, and optimize margins.
• Manage hotel, cruise, activity, and flight bookings across multiple destinations handling both FIT & GIT requirements.
• Provide real-time travel support to clients during their journeys, resolving on-ground issues for smooth experiences.
• Monitor reservations, payment schedules, and booking confirmations to prevent discrepancies.
• Prepare detailed travel itineraries with costings, aligning client preferences with budget constraints.
• Work closely with DMCs and third-party vendors to source competitive deals and enhance travel offerings.
• Assist in operational reporting, vendor performance evaluation, and database management for continuous process improvement.

Requirements:

• 13 years of experience in Travel Operations / Post Sales (B2C preferred).
• Hands-on experience managing Southeast Asian destinations Bali, Vietnam, Thailand, Malaysia, Singapore & UAE.
• Strong coordination and negotiation skills with vendors, suppliers, and DMCs.
• Excellent communication, multitasking, and problem-solving abilities.