Job Description
Mail:-Travel Executive plans and books trips, creating custom itineraries, booking flights/hotels, and managing logistics for clients (corporate or leisure) while ensuring customer satisfaction and achieving sales targets. Key duties involve client consultation, vendor coordination, handling issues, maintaining records, and staying updated on travel trends, requiring strong organization, sales, and problem-solving skills.
Key Responsibilities
Client Services: Consult with clients to understand needs, create tailored itineraries, and provide essential travel info (weather, customs, guides).
Booking & Logistics: Book flights, accommodations, rentals, and other services; manage end-to-end trip arrangements.
Sales & Promotion: Sell packages, meet targets, and promote special offers.
Vendor Management: Coordinate with airlines, hotels, and other suppliers for best rates/services.
Issue Resolution: Address client problems during travel and handle complaints.
Administration: Maintain accurate client records, bookings, and financial documents.
Industry Knowledge: Stay current on travel trends, regulations, and new destinations.
Required Skills & Qualifications
Education: Bachelor's degree in Tourism, Hospitality, or related field is often preferred.
Experience: Prior experience as a travel agent or in a similar role is a plus.
Technical Skills: Proficiency with GDS (Sabre, Amadeus) and reservation systems.
Soft Skills: Excellent communication, negotiation, organization, time management, and problem-solving abilities.
Knowledge: Understanding of domestic/international destinations, booking, and ticketing processes.
Types of Roles
Corporate Travel Executive: Focuses on managing employee business travel and compliance.
Sales-focused Executive: Drives sales of holiday packages, often handling B2B/B2C online portals.
