Travel Desk Management || 5 days working || Delhi || 8-10 years

Summary of the role:

Book international and domestic flights for teams and clients (exhibitors) using a mix of online portals and travel agencies, WITHOUTsoftware like Galileo, Amadeus, Sabre etc

Arrange hotel international and domestic hotels/ accommodations through online platforms or direct negotiations.

Manage visa documentation.

Responsibilities include, but are not limited to,

Efficiently and cost effectively manage end to end travel arrangements for

both international and domestic locations (i.e.,

booking flights, trains etc

hotels / accommodations,

car rentals,

visa requests, other required relevant activities

1.Flight Booking & Management

Book international and domestic flightsfor teams and clients (exhibitors) using online portals and empanelled travel agencies, without relying on systems like Galileo, Amadeus, or Sabre.

Cost Optimization:Compare fares across different platforms and secure the most cost-effective and convenient options based on budget, airline preferences, timing, and layovers etc

Timely Ticketing: Issue and confirm tickets, bookings etc on time while managing multiple requests accurately, without errors or delays.

Emergency Handling:Manage emergency changes or cancellations, flight delays, missed flights, or rescheduling needs in a professional and calm manner.

2. Hotel Reservations

Accommodation Arrangements:Arrange international and domestic hotelaccommodations through online platforms and direct negotiations.

Cost-Effective Bookings:Ensure cost-effective bookings while considering location, amenities, and budget.

3. Visa & Documentation Assistance

Traveler Guidance:Guide travellers on visa documentsand necessary requirements.

Documentation Management:Manage and process all travel-related documentation, forms, and formalities.

4. Vendor Coordination

Travel Coordination:Coordinate with airlines, travel agencies /vendors for smooth travel arrangements.

Relationship Management:Establish and maintain relationships with travel agencies, airlines, hotels, and other travel service providers.

Vendor Performance:Monitor vendor performance and address any issues or concerns in a timely manner.

5. Reporting & Record-Keeping

Expense Reporting:Update management on travel expenses.

Travel Reports:Maintain travel reports and Management Information Systems (MIS).

Record Maintenance:Maintain accurate records of all bookings and correspondence.

6.SPOC for Travel Queries: Be the primary contact for all travel-related queries from internal and external stakeholders.

Candidate Profile

8+ years of proven experience in the both domestic and international travel domain.

Knowledge and Technical Skills:

oAble to independently manage travel bookings without reliance on systems like Amadeus, Galileo, Sabre etc.

oProficient in using online ticketing portalsfor booking international and domestic flights.

oExperienced in international hotel bookings.

oKnowledgeable in visa documentation processes.

oCapable of handling multiple global travel arrangementssimultaneously.

oFamiliar with international travel regulations, customs, and currency considerations.

oStrong geographical knowledge of domestic and international travel routes.

Education:

oBachelor's degree in Hospitality, Travel, Tourism, or a related field is preferred.

Communication and Soft Skills:

oGood written and spoken English proficiency.

oEffective time management and multitasking abilities.

oAdaptable, agile, and presentable.

Additional Competencies:

oAbility to work well under pressure

oGood time-management skills

Important

Compensation Per industry standards

5 days working Monday to Friday

Role type Full time/regular/Permanent

Job Type Work from office regular office hours.

Location Okhla phase III, New Delhi

Individual Contributor role

Selection process Shortlisted candidate will be required to come to the HO in Delhi for the interview on a working day.

Association with a brand with nearly 4 decades of roots

Preference will be given to the immediate joiner

About EIG

Established in 1987, the Exhibitions India Group (EIG) is a leading trade promotion organisation that acts as an interface between government, industry, media, academia, etc. The Group creates opportunities for trade promotion, networking, encouraging investments, joint ventures and technology transfers through the platform of international exhibitions and conferences.

EIG has organised over 100 international trade shows since inception, including the creation of some of the longest running and most impactful exhibitions in India. EIG also represents 100+ exhibitions worldwide in various industry segments, and facilitates Indian Exporters to participate in overseas exhibitions.