Job Title: Travel Counselor – Corporate Travel (Air Ticketing & Hotels)
Location: Jubilee Hills, Hyderabad
Experience: 2–5 Years (Corporate Travel / Travel Agency)
Job Summary:
We are looking for a detail-oriented and customer-focused Travel Counselor to manage end-to-end corporate travel requirements, including air ticketing and hotel bookings. The role involves handling travel requests, ensuring cost-effective options, and delivering high-quality service to corporate clients.
Key Responsibilities:
- Handle domestic and international air ticket bookings (GDS-based – Amadeus/Galileo/Sabre).
- Manage hotel reservations based on client preferences, budgets, and company travel policies.
- Provide travel options with best fares, routings, and schedules.
- Issue, reissue, cancel, and refund tickets as per airline policies.
- Coordinate with airlines, hotels, and vendors for confirmations and special requests.
- Ensure compliance with corporate travel policies and approval processes.
- Handle last-minute travel changes, cancellations, and emergency bookings.
- Maintain accurate records of bookings, invoices, and travel itineraries.
- Provide 24/7 support when required for corporate clients.
- Build and maintain strong relationships with clients and suppliers.
Required Skills & Qualifications:
- Graduate in any discipline (Travel & Tourism preferred).
- 2–5 years of experience in corporate travel or travel agency.
- Strong knowledge of GDS systems (Amadeus/Galileo/Sabre).
- Good understanding of airline fares, ticketing rules, and hotel booking platforms.
- Excellent communication and customer service skills.
- Ability to work under pressure and handle multiple bookings simultaneously.
- Strong problem-solving and coordination skills.
- Proficiency in MS Office and travel CRM tools.
