Library Control Technician

Roles and Responsibilities :

• Responsible for Linux Administration/AWS Cloud maintenance.
• Devops (Github, Jenkins) expertise required
• Responsible for installation and administration of multiple third party applications (Websphere, Python, Tomcat, Json, SQL Server, XML, Database designer)
• Experience with ticketing system (Servicenow), ITSM Methodology, Remote Access tools.
• Performs regular standard tasks but with an opportunity to vary work sequencing
• To meet Service Level Agreement and productivity targets.
• Identify process efficiencies and contribute to improve.
• Accountable for customer satisfaction and providing high quality service.

Mandatory Skills:

• Bachelors degree or equivalent combination of education and experience (Not hiring for undergraduate or from BTECHIT background studies).
• Candidates must possess good communication skill
• Open to work in Night Shift
• PC literacy, basic knowledge of MS office and e-mail skills

Desirable Skills:

• 1-2 year of business process outsourcing experience
• Well organized, flexible, disciplined, and independent
• Ability to work in a team environment
• Knowledge in insurance industry will be an added advantage especially in Claims processing for Life Insurance policies.
• Good analytical skills