Travel Consultant

Job Title: Travel Consultant

Location: Gandhinagar, Gujarat, India

Employment Type: Full-Time | Onsite

Minimum Experience: 2+ Years in B2C/B2B Travel Industry

Role Overview:

We're looking for a highly motivated, customer-obsessed, and performance-driven Travel Consultant to join our core team at Trawill. In this role, You'll be responsible for driving revenue by converting inbound leads, upselling/cross-selling travel packages, understanding customer's travel needs, crafting customized luxury travel plans, and delivering a flawless journey from planning to post-trip follow-up.

This is a role for someone who thrives on consultative selling, enjoys designing meaningful travel experiences, and is looking for long-term growth within a fast-evolving travel startup.

Key Responsibilities:

• Convert qualified leads into successful bookings through insightful consultation and persuasive selling.
• Design and customize interest-based travel itineraries that align with client preferences and budgets.
• Provide expert advice on destinations, accommodations, activities, visas, and flights.
• Own the entire sales cycle from inquiry to booking, on-trip support, and post-trip feedback.
• Consistently follow up via calls, WhatsApp, and email to drive timely conversions.
• Upsell and cross-sell relevant add-ons and premium experiences to increase revenue per client.
• Maintain accurate and up-to-date records in the CRM; ensure high standards of process hygiene.
• Follow internal SOPs diligently across communication, documentation, and coordination workflows.
• Leverage AI tools (e.g., ChatGPT, itinerary builders) to streamline proposals and improve efficiency.
• Ensure post-sales service excellence by proactively resolving client queries or trip-related issues.
• Take complete ownership of assigned tasks and consistently meet or exceed performance targets.

Requirements:-

Experience:

• Minimum 2 years of experience in B2C/B2B travel sales, tourism, or hospitality.
• Strong exposure to international destinations, customer servicing, and package pricing.

Skills:

• Excellent communication, negotiation and persuasion skills.
• Comfortable using AI-based tools (ChatGPT, itinerary generators, etc.) for travel planning and communication.
• Strong grasp of CRM platforms like Zoho, HubSpot, or Salesforce.
• Self-disciplined, organized, and goal-oriented.
• Comfortable working in a target-driven and fast-paced environment.

Education: Bachelor's degree in Hospitality, Tourism, Business, Psychology, or related field preferred

What You'll Get:

• Attractive salary + performance-based incentives
• Work with a young, energetic, and passionate team
• Training on destinations, consulting psychology, and customer handling
• Exposure to domestic and international travel markets.
• Opportunity to work in one of India's fastest-growing travel startups.
• Career growth into roles like Sales Head, Destination Expert, or Category Lead

Why Trawill

At Trawill, we're not just planning holidays we're reimagining how travel feels, functions, and flourishes. We believe in creating deeply personalized, emotionally resonant experiences that go far beyond cookie-cutter itineraries. Our clients don't just visit places they collect stories, memories, and meaning.

As a team, we blend creative freedom with process-driven execution, using human insight and smart tools like AI to deliver top-tier service.

https://www.instagram.com/trawill.india/

Important:

We invest significantly in your growth and expect strong long term commitment in return.

Join Us:

If you're a travel consultant who wants to build a career-not just a job-in luxury travel, Trawill is your next step forward. Apply now and be part of a brand that's crafting the future of meaningful journeys.

How To Apply:

Please submit your resume to [Confidential Information] or contact on this number +91 9175083220