Travel Consultant

Experience: 3-5 Years experience, handling the travel arrangements of corporate, experienced in Travelport, Sabre and Amadeus delivering the best travel solutions to clients.

Responsibilities: • Process all reservations on behalf of clients and handle ticketing queries. • Taking complete ownership of fulfilling clients immediate travel requirements.

• Selling / constructing airfares from multiple sources including published fares, ad hoc fares, inter-office, and buying from third parties.

• Calculate and quote fare based on stated client needs and assist them with problem solving and looking at alternative routes when the need arises.

• Ensuring timely reporting of documents

• Handle unforeseen problems and complaints with courtesy and understanding.

• Ensure compliance with the company's procedure for documentation, ticketing, voids, refunds, etc. • Queue management: Monitoring queues and working on them daily.

• Nurture client relationships based on trust, dependability, and reliability.

Points to Remember:

• Knowledge of GDS Travelport, Sabre and Amadeus.

• Proactive approach along with ownership attitude.

• Independent, hardworking, meticulous, and a team player.

• Well-organized with multi-tasking skill with minimal supervision.

• Excellent command of Written and spoken English.

• Able to perform under stress and meet tight deadlines.

• Good knowledge of world geography.

• Flexible to work in rotational shifts and rotational offs.

• Arabic language is added advantage.