We are seeking a detail-oriented Travel and Expense Coordinator to manage and audit expense reports, ensuring compliance with company policies. This role involves a blend of analytical tasks, customer service, and report generation, requiring strong communication and organizational skills.
Job Responsibilities
- Expense Report Auditing & Approval:
- Audit selected expense reports and related receipts in accordance with the Travel and Expense Policy and Business Conduct Standards.
- Approve reports for payment after thorough review.
- Collect, analyze, and interpret information to assess and conclude on each assigned audit area.
- Prepare clear and concise documentation to adequately support all audit conclusions and findings.
- Review previous audit annotations, reports, approvals, and on-file information.
- Issue Resolution & Support:
- Monitor and complete problematic expense reports that are in a pending status.
- Regularly monitor and respond to Expense Reporting voicemails and emails.
- Respond to a high volume of employee inquiries promptly, accurately, and professionally.
- Correctly answer employee questions regarding system issues, Travel Policy, and Business Conduct Standard reimbursement guidelines.
- Process Improvement & Reporting:
- Assist in identifying improvement opportunities and share best practices within the department.
- Assist in identifying potential partnerships between Expense Reporting and various functional areas.
- Cross-train to perform backup functions for higher-level accounting clerks.
- Produce required daily, weekly, and monthly reports related to expense report auditing.
Qualifications
- Education: Bachelor's degree required (preferably in Commerce).
- Experience:
- 1-2 years of experience in Travel & Expense processes and expense auditing.
- Experience with expense tools like Concur, I-Expense, or Workday is preferred.
- Customer service experience is a plus.
- Skills:
- Strong oral and written communication skills.
- Proficient in Microsoft Excel and PowerPoint.
- Good analytical skills and strong attention to detail.
- Impeccable organization skills and strong interpersonal skills.
- Ability to perform day-to-day functions with limited supervision.
- Strong customer relation skills and math aptitude.
- Effective time management skills.
- Ability to work independently and as part of a team.
- Problem-solving ability.
- Flexible and adaptable to shifting priorities in a dynamic environment.
