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Transport, Safety & Mobility Manager

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Job Description

Overview:

TheTransport, Safety & Mobility Manageris responsible for overseeing the safe, efficient, and compliant operation of the school's transportation system and transport/campus safety and mobility requirements. The role plays a critical part in ensuring student and staff well-being, regulatory compliance, and the effective coordination of travel and movement for staff, visitors, and leadership, aligned with the values of an international environment at Stonehill International School.

The Transport, Safety & Mobility Manager reports to the Business Manager.

Key Responsibilities:Transport Management
  • Be the first point of contact for all transport related queries / issues.
  • Oversee the daily operations of school transportation, including scheduling, efficient routing, and vehicle optimization.
  • Liaise with the transport vendor(s) and ensure full compliance with contractual obligations, service level agreements, and school expectations.
  • Ensure GPS tracking systems and student RFID/safety systems are functional and monitored.
  • Conduct regular audits and inspections of vehicles for cleanliness, safety, and functionality.
  • Coordinate regular training sessions and briefings for drivers and attendants on student safety, first aid, and school protocols.
  • Manage communication with parents regarding transportation routes, delays, or changes.
  • Maintain accurate records of transport operations, vendor payments, fuel usage,incident reports and all transport related documents.
  • Prepare monthly MIS reports.
  • Hire, train, supervise, coach and evaluate drivers and monitors.
  • Roll out necessary google forms to parents for bus usage registration, collate responses and provide best service.
  • Monitor transport tickets daily and close with resolutions within 48 hours.

  • Safety & Security
    • Develop, implement, and monitor comprehensive school safety policies in line with local laws and international best practices.
    • Oversee security personnel and systems (CCTV, access controls, visitor management, etc.).
    • Conduct risk assessments and lead the school's emergency preparedness initiatives (fire drills, lockdown drills, evacuation protocols) / evacuation plan upgradation & publications.
    • Serve as the first point of contact for on-campus incidents related to transport or safety.
    • Ensure timely reporting and investigation of all incidents or near-misses.
    • Liaise with the school Property Manager, local police, fire, and emergency services as required.
    • Conduct / coordinate health & safety training for all staff.
    • Ensure on-site vendors (short term & long-term projects) follow safety protocols & highlight / tackle when non-compliant.
    • Night vigils for security check, which includes alcometer & alertness).
    • Ensure all firefighting equipment is up to date and functional.
    • Monitor air quality check periodically.
    • Check the reports of WTP/RO/STP/Pool for water quality.
    • Periphery of campus to be regularly checked for threats and safety norms.
    • Manage parking lots / private drivers and vehicles
    • Oversee the discipline of the parking lot in line with the vehicle parking policy.
    • Update the Property Manager and Leadership in case of any abnormalities & anomalies.

    Mobility, Relocation & Logistics Coordination

    • Coordinate official SMT and ELT travel plans during the academic year in collaboration with the Transport Department
    • Manage airport pick-up and drop schedules for SMT, ELT, visiting faculty, incoming expat new staff and boarding students.
    • Coordinate staff relocation logistics including temporary accommodation, transport and orientation-related logistics.
    • Act as the central coordination point between HR, Transport vendors, and external service providers for relocation-related logistics.
    • Support administrative coordination linked to transport, safety, and mobility initiatives, including scheduling, documentation, and follow-ups
    • Maintain accurate records related to official travel, relocation logistics, and mobility arrangements
    • Provide efficient support for travel bookings related to summer tickets, winter tickets, sports tournaments, competitions, Professional Development etc.

    Compliance & Documentation
    • Ensure compliance with all applicable government regulations pertaining to RTO, fire safety, school transport policy, etc.
    • Ensure compliances related to safety and accreditation are up to date at all times.
    • Maintain up-to-date records of driver licenses, vehicle permits, insurance, fitness certificates, PCC of drivers and monitors.
    • Maintain up-to-date records of background verification of all support staff including support staff.
    • Liaise with the Health and Safety committee and provide regular updates to school leadership.
    • Adhere to school policies and guidelines
    • Ensure that biometrics access is up-to-date for all outsourced staff.
    • Ensure that addition and deletion of incoming and outgoing deployment of outsourced staff are updated within two working days.

    Administration, Finance Coordination & Reimbursements

    • Review, validate, and coordinate for approvals related to processing of transport and mobility-related reimbursement claims in line with approved policies
    • Ensure all claims are supported by appropriate documentation, approvals and budget references prior to submission to Finance
    • Track transport, relocation, and safety-related expenses and support budget monitoring and MIS reporting
    • Coordinate with Finance to ensure timely closure of reimbursements and vendor-related payments

    Stakeholder Engagement
    • Collaborate closely with the school's leadership team, parents, administrative staff, and external vendors.
    • Communicate clearly and professionally in all situations or emergencies.
    • Promote a culture of safety awareness across students, staff, and service partners.
    Qualifications & Experience:
    • Bachelor's degree will be mandatory
    • Experiencein Logistics, Operations, Safety Management, or a related field would be an added advantage.
    • 710 years of relevant experience, preferably in an international school or institutional setting.
    • Strong understanding of school transport, safety regulations and Indian motor vehicle laws.
    • Experience managing third-party transport vendors and in-house safety/security teams.
    • Familiarity with technology-driven systems like GPS, CCTV, RFID, or fleet management software.
    • First Aid and Fire Safety certified (preferred).
    • Proficiency in MS Office and G-suite and ERP systems
    • Excellent communication skills in English and Kannada are mandatory. Proficiency in other languages will be helpful for the role.
    Key Skills & Attributes:
    • Proven leadership and crisis management abilities
    • Strong attention to detail and risk awareness
    • Empathy and communication skills to work with children, parents, and staff
    • Ability to stay calm and decisive under pressure
    • Strong planning and organizational skills
    • Tech-savvy and data-driven mindset
    Working Conditions:
    • On-site role with early start times and availability during school hours and weekend events.
    • Flexibility to respond to emergencies outside of standard working hours
    • Flexibility to reach any point in the city for vehicle emergencies, during and out of working hours.

    The Job Description is a guide only and is not intended to be an exhaustive or exclusive list of duties of this position. It is subject to review and modification by the Head of School at any time in response to the changing needs of the school.

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    Job ID: 144185753

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