Transition Manager, GBS

Job Responsibilities

Transition Planning & Execution - Plan and execute WBD GBS transitions across multiple functions and global locations according to the GBS transition methodology and playbook. Create transition plans and documents to outline project expectations, scope, schedule, and budget requirements. Ensure all transition tollgates have been met and operations are stabilized before transition shutdown

Workshop Participation - Participate in workshops with executive leadership to develop transition scope, resource requirements, timelines, communication plans and budgets in line with GBS transition methodology and playbook

Liaise With Transition Support Functions - Ensure staffing and infrastructure is in place to effectively execute transition. Liaise with Human Resources on staffing impacts and technology and facilities for infrastructure and access set-up.

Transition Status Updates - Keep all parties involved with the transition updated on its progress. Build close rapport with key internal stakeholders and clients. Create reports and presentations to keep executive leadership up to date on transition schedule, budget, and status. Facilitate daily/weekly/monthly meetings with all stakeholders to collect status and discuss issues.

Transition Issue Management & Resolution - Spot any transition-related issues and risks and propose effective solutions to resolve them swiftly. Propose recommendations for any requests for transition changes to Transition Lead for approval. Provide guidance and direction transition participants across the organization

Work Experience

Minimum 5 years of experience in a large multinational corporation with at least partof that time working in a global shared services organization

Experience leading large scale, high visibility business process transitions

Experience managing projects/teams across various global locations

Experience driving process improvement

Combination of experience in both accounting ERP systems and management information systems

Successful track record of leading projects and development/delivery of complex solutions

SAP usage or SAP design/implementation experience preferred

International experience required

Education, Professional Training, Technical Training or Certification

Bachelors degree in a related field (e.g., Accounting, Technology, Human Resources) required

MBA preferred

Knowledge/Skills

Strong management, decision-making and interpersonal skills

Strategic and pragmatic with the ability to carry an idea through execution

Strong planning, organization and analytical skills

Attention to detail and accuracy as well as strong organizational skills

Results oriented mindset with a drive to achieve objectives

Ability to interact professionally (written and verbal) with GBS Customers and all levels of WBD management and staff and outside vendors

Ability to work in a fast-paced matrixed environment

Ability to assess and measure impact and to prioritize accordingly

Ability to build confidence and trust with internal and external constituencies andhistory of providing excellent customer service

Demonstrated ability to contribute to a culture of excellence, integrity, and accountability

Strong project management skills, with the ability to proactively manage a variety ofprojects and timelines; demonstrate initiative, resourcefulness, and an ability to managemultiple assignments and deliverables

Competency with Process Improvement methodologies and tools e.g., Six Sigma, Lean etc.

Willingness and ability to travel internationally