About AGS
AGS Health is more than a revenue cycle management company we're a strategic partner for growth. With expert services complemented by AI-enabled technologies and high-touch support, we are the premier revenue cycle partner for leading health systems, physician groups, and academic medical centers in the U.S. Our global team specializes in a variety of care settings, specialties, and billing systems.
Key Roles and Responsibilities
- Strategic Planning, Leadership, and Resource Management
- Training Needs Analysis, Program Design, and Development
- Conduct Training Needs Analysis (TNA) for the batch entrusted to them
- Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices for maximum effectiveness
- Provide necessary support in refresher training and continuous education
- Quality Assurance, Process Improvement, and Innovation
- Team Performance Management and Development
- Stakeholder Engagement and Collaboration
- Coordinate with stakeholders from Operations and other departments to ensure the progress of training activities and smooth handoff to Operations
Skills Required:
- Experience: Minimum 3 years of experience in IPDRG coding; and experience in service industry or healthcare industry preferably in a training specialist role.
- Training experience proficient in training methodologies, curriculum development and tracking training effectiveness
- Any Coding certification is Mandatory (AHIMA CCS/ AAPC CPC, CIC, COC)
- Highly proficient in verbal and written communication.
- High energy, enthusiastic, motivational training style.
- Flexible to work in shifts and travel between business centres (as per business requirement).
- Computer skills, including Microsoft Office is mandatory and basic understanding of authoring tools and Learning Management Systems.
Competencies:
- Communication Expressing thoughts verbally, in writing, and graphically in clear, organized fashion according to the audience's characteristics and needs. Applying active listening skills of attending, acknowledging and summarizing to facilitate understanding.
- Technical/Professional Knowledge - Should be proficient in Medical Coding (IP/OP) and have a broad understanding of English language training and the presentation skill.
- Learning Facilitation Conducting structured learning programs with individuals or groups using communication skills and required visual aids.
- Motivational Fit Self-motivated and independent and the ability to work in a team.
- Analysis/Problem Assessment Securing relevant information through multiple methods and various sources to determine key issues and make comparisons/analysis.
- Teamwork/Collaboration Working effectively through proper communication and consensus building with people within and outside the organization to accomplish team and organizational objectives.
- Practical Learning Seeking, assimilating and applying new information to improve personal job performance.
- Planning and Organizing/Work Management Establishing a course of action that utilizes department resources and accommodates client and customer requirements to accomplish team and organizational objectives.
- Innovation Generating creative, novel methods and solutions to learning experiences, communication and organizational challenges.
