Training Operations Coordinator

The Training Operations Analyst responsible for the day-to-day operations of the Saviynt University Learning and Certification program.

WHAT YOU WILL BE DOING

• Set up in-person and virtual classroom training for employees, partners, and customers worldwide.
• Manage LMS platform to create classroom sessions and upload on-demand video content for various self-paced courses.
• Enroll participants in various training courses.
• Maintain and publish classroom training calendar.
• Share the training materials and lab details with the registered participants.
• Use the LMS reporting feature to create monthly training consumption and CSAT reports.
• Work with Saviynt s internal key stakeholders (Partner Directors, Customer Success Managers, Business Development Managers, and Sales Leaders) to complete all registrations before the cut-off dates.
• Respond to participants training registration-related and Certification queries.

WHAT YOU BRING

• The candidate must have a bachelor s degree, and an MBA or engineering degree is preferred.
• 2 to 4 years of experience working with an enterprise-grade Learning Management System (LMS).
• Excellent verbal and written communication skills
• Strong command of Microsoft Office, including Excel, SharePoint, Word and PowerPoint
• Experience in facilitating Classroom and Virtual Instructor-led Training sessions and webinars
• Familiarity with business metrics and measuring impact through data reporting systems.