Training & Enablement Specialist

Purpose

Deliver high quality training and enablement resource to ensure Bus, pilot teams, and key stakeholders understand and adopt EKM workflows, governance, and emerging AI capabilities. This role accelerates readiness and reduces operational friction during early transformation stages.

Required Skills & Experience

· Instructional design background

· Experience training on KM, content systems, or digital transformation

· Strong ability to simplify complex processes

· Preferred experience with AI-assisted workflows (copilots, content enrichment, metadata guidance)

Key Responsibilities

· Design and deliver training modules (virtual and in-person) for pilots and early EKM processes

· Create scalable enablement materials (playbooks, quick guides, videos, FAQs)

· Partner with EKM Engagement Lead, Product, IT, and Change Management

· Support knowledge governance and responsible AI basics

· Gather feedback and report adoption signals

Deliverables

· Training strategy + curriculum per pilot

· Training materials package

· Role-based quick reference guides

· Post-training adoption insights

· Enterprise-wide training scale out model