The Training Operations Analyst responsible for the day-to-day operations of the Saviynt University Learning and Certification program.
WHAT YOU WILL BE DOING- Set up in-person and virtual classroom training for employees, partners, and customers worldwide.
- Manage LMS platform to create classroom sessions and upload on-demand video content for various self-paced courses
- Enroll participants in various training courses
- Maintain and publish classroom training calendar
- Share the training materials and lab details with the registered participants
- Use the LMS reporting feature to create monthly training consumption and CSAT reports
- Work with Saviynt's internal key stakeholders (Partner Directors, Customer Success Managers, Business Development Managers, and Sales Leaders) to complete all registrations before the cut-off dates
- Respond to participants training registration-related and Certification queries.
WHAT YOU BRING- The candidate must have a bachelor's degree, and an MBA or engineering degree is preferred.
- 2 to 4 years of experience working with an enterprise-grade Learning Management System (LMS)
- Excellent verbal and written communication skills
- Strong command of Microsoft Office, including Excel, SharePoint, Word and PowerPoint
- Experience in facilitating Classroom and Virtual Instructor-led Training sessions and webinars
- Familiarity with business metrics and measuring impact through data reporting systems
