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Della Adventure & Resorts Pvt Ltd

Training Associate- Lonavala (Hospitality Industry Preferred)

1-3 Years
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  • Posted 6 hours ago
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Job Description

Job Description

  • Must be proficient in MS Office and MIS.
  • Should have a positive attitude, good communication, and people skills. Strong analytical and interpersonal skills.
  • Committed to delivering a high level of customer service, both internally and externally.
  • Flexibility to respond to a range of different work situations, excellent grooming standards, ability to work under pressure, and ability to work on their own or in teams.

Job Expectations

  • Training data updating and maintaining records of all reports.
  • Daily Online Review Management Report Generation.
  • Maintaining ORM Dashboard (targets given vs targets achieved and forwarding to the Training group.
  • ORM negative feedback root cause analysis with the help of the Training Head.

Induction & Orientation

  • Responsible for conducting Induction and orientation of New Joiners.
  • Responsible for conducting the Refresher Induction session of existing employees.
  • Keeping records of all inductions conducted.

Audits

  • Daily Grooming Audit
  • Daily Departmental Briefing Audit
  • Compilation of Audit Reports.
  • Conducting SOP knowledge test of the employees with help of training head.
  • Preparing different training reports with Training Head for Operational Departments.

Town-hall

  • Preparing Data for Townhall with the help of the Training Executive and the Training Head
  • Conducting Townhall Meeting with the Core Committee & Executive Core Committee.
  • Coordinating with the concerned Department.
  • Birthday Celebration of HODs
  • Conducting Employee Engagement Activities
  • Liaising with Hospitality Colleges for Industrial Training Exposure.
  • Making Training Placements for the Industrial trainees according to the departmental requirements.

Minimum Qualification

Bachelor's degree/MBA/PGDM - HR

Minimum Job Experience

Fresher or 1- 2 years experience

Reporting To

HR Head

Travel

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More Info

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Job ID: 136402537