Training Associate- Lonavala (Hospitality Industry Preferred)

Job Description:

1. Must be proficient in MS Office and MIS.
2. Should have a positive attitude, good communication, and people skills. Strong analytical and interpersonal skills.
3. Committed to delivering a high level of customer service, both internally and externally.
4. Flexibility to respond to a range of different work situations, excellent grooming standards, ability to work under pressure, and ability to work on their own or in teams.

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Job Expectations:

. Training data updating and maintaining records of all reports.
. Daily Online Review Management Report Generation.
. Maintaining ORM Dashboard (targets given vs targets achieved and forwarding to the Training group.
. ORM negative feedback root cause analysis with the help of the Training Head.
Induction & Orientation:
. Responsible for conducting Induction and orientation of New Joiners.
. Responsible for conducting the Refresher Induction session of existing employees.
. Keeping records of all inductions conducted.
Audits:
. Daily Grooming Audit
. Daily Departmental Briefing Audit
. Compilation of Audit Reports.
. Conducting SOP knowledge test of the employees with help of training head.
. Preparing different training reports with Training Head for Operational Departments.
Town-hall
. Preparing Data for Townhall with the help of the Training Executive and the Training Head
. Conducting Townhall Meeting with the Core Committee & Executive Core Committee.
. Coordinating with the concerned Department.
. Birthday Celebration of HODs
. Conducting Employee Engagement Activities
. Liaising with Hospitality Colleges for Industrial Training Exposure.
. Making Training Placements for the Industrial trainees according to the departmental requirements.

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Minimum Qualification:

Bachelor's degree/MBA/PGDM - HR

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Minimum Job Experience:

Fresher or 1- 2 years experience

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Reporting to:

HR Head

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Travel:

N/A

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