Join our team where you'll play a crucial role in ensuring accurate and efficient trade processing across all asset classes. Your advanced analytical skills and trade lifecycle expertise will be vital in solving complex problems, making impactful decisions, and ensuring compliance with industry standards.
As a Trade Lifecycle Associate II within JPMorganChase, you will play a pivotal role in managing the operations of the pre- and post-trading life cycle across all asset classes. Your expertise in trade lifecycle processes will be crucial in ensuring all trades are processed accurately and efficiently on respective platforms. You will be expected to apply your advanced analytical skills and broad understanding of the professional field to solve problems, make decisions that impact the department, and ensure compliance with technical standards and policies. Your role will involve coordinating with various departments, managing cash movements in and out of client accounts, and preparing funding for managed demand deposit accounts. You will also be responsible for identifying process inefficiencies and implementing improvements, leveraging automation technologies, and managing projects effectively. Your ability to influence and manage internal stakeholders, coupled with your strong presentation skills and market product knowledge, will be key to your success in this role.
Job responsibilities
- Execute high-volume and critical payment processing tasks, one of which is validating global currency fund transfers to ensure accurate and timely transactions, following established procedures.
- Process payments for FX & FXO products and verification, performing detailed and analytical research, reviewing exceptions, fund controls, and client investigation.
- Identify, resolve, or escalate either procedural issues or operational errors that may arise during the processing of payments & maintain the highest level of standards to mitigate risk.
- Collaborate with cross-functional and cross-locational teams and clients, maintaining productive relationships to drive mutually beneficial outcomes in line with team objectives.
- Detect and escalate potential payment errors and help prevent financial and reputational damage to the institution.
- Contribute to process optimization initiatives, including projects to identify inefficiencies, improving quality, and enhance the customers experience.
- Coach, train, or mentor team members to deliver to our high service standards for productivity, quality, and customer experience.
- Interface with other operations departments to research and resolve inquiries, such as escalated matters.
- Learn and apply skills in innovation, market product knowledge, and artificial intelligence to identify opportunities to improve and optimize payment lifecycle processes.
Required qualifications, capabilities, and skills
- Minimum 8 years of solid settlements experience, specifically across FX, Derivatives or Payments Operations.
- Knowledge of global payment processing operations or similar operations, understanding of standard operating procedures and customer-specific instructions.
- Proven ability in decision making and problem solving, utilizing critical and analytical thinking to ensure accuracy and effective solutions in moderately complex situations.
- Proficiency in data analysis techniques, with the ability to interpret and communicate data effectively to inform decision-making processes.
- Demonstrated communication skills and emotional intelligence, taking into consideration a growth mindset and personal resiliency, to collaborate productively with management, teams, and other stakeholders in diverse and dynamic environments.
- Ability to collaborate with stakeholders and cross-functional teams to solve problems, influence outcomes, and drive continuous improvement initiatives in payment processing.
- Flexibility to work global hours and having the willingness to travel on short notice, during emergencies, team gatherings, etc.
