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Job title
Trainee (Tr.) Transaction Processing Officer Claims Registration (Band 5, Level 1)
Reports to
Unit Manager / Asst Unit Manager
Provides customer service support for third party administrators, Health Maintenance organizations, preferred provider organizations, managed care organizations and many more in US healthcare insurance market by identifying and updating information.
The ultimate motive is to ensure commendable service standards and maintain very high customer satisfaction.
Technical Skills:
Medical claims processing knowledge
Proficiency with computers.
Process Skills:
Listed below are the primary job duties and responsibilities that are required:
Primary responsibility is to key claim details from claim images into the healthcare software.
Staying current with knowledge of products/ processes & services offered by the client.
Ensure full adherence to all the quality parameters.
Ensure 100% adherence to schedule.
Meeting all defined targets like Productivity, quality, Maintenance of required reports in Excel.
Behavioral Skills:
Look up for relevant information and update (type into) the client systems as per set procedures and policies.
Attention to detail while accomplishing tasks, meeting Weekly / Daily targets with required quality in the given timelines.
Enter updates relating to pertinent healthcare data into the computer system in a timely manner ensuring accuracy, completeness, and adherence to department procedures.
Review data for deficiencies or errors, correct any incompatibilities if possible.
Adhere to the team norms for making the overall team a cohesive one.
Ability to prioritize and manage workload.
Must be ready to work in night shifts.
Certification:
Undergraduate (10+2)/Diploma / Graduate (Only Arts or Science) - Non-Technical Only
Typing speed 35 to 40 wpm with 95% accuracy (without looking at the keyboard)
Knowledge in US Healthcare will be an added advantage.
Good communication skills.
Proficiency with computers
Mphasis’ purpose is to be the “Driver in Driverless Car” for Global Enterprises by applying next-generation design, architecture and engineering services, to deliver scalable and sustainable software and technology solutions. Customer centricity is foundational to Mphasis, and is reflected in the Mphasis’Front2BackTM Transformation approach. Front2BackTM uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization , combined with an integrated sustainability and purpose-led approach across its operations and solutions are key to building strong relationships with marquee clients
Job ID: 107706203
