To timely solve the queries raised by the T.P.A.s in connection to the documents forwarded to them for seeking cashless transaction, in respect of the patient concerned under Medical Insurance Scheme.
To give priority to emergency cases and to co-ordinate with the consultants / respective department for the same.
To maintain appropriate departmental documentation.
To treat all communication about patients, staff, and other organizational business confidentially.
To be involved in quality Assurance / Quality control activities.
To perform all the jobs as may be assigned due to exigencies of work.
Participation in Continuous Quality Improvement.
Ensure invoice is done without any delay.
Also, need to ensure that the Invoice is submitted to the respective payers on time.
Payment follow up religiously and ensure that the DSO is maintained as per the credit terms signed during empanelment