Positions: Tourism & Hospitality Freshers (Operations & Sales Executive)
Location: Hyderabad, India
Type: Full-Time | On-Site Hyderabad | Multiple Positions
Work Shift: Flexible (availability to work different shifts as needed)
Company: Homeyhuts Private Limited
About Us:
We are an early-stage technology startup focused on simplifying the management of homestay and vacation rental properties, as well as enhancing the travel experience of guests in India. Our mission is to enhance the hospitality and travel experience by employing cutting-edge technology and AI-driven solutions.
Job Description
Are you passionate about the homestay and vacation rental industry Do you love working in tourism and hospitality and have a natural flair for serving customers with warmth and professionalism At Homeyhuts, we're looking for enthusiastic freshers ready to dive into the dynamic world of technology-driven solutions for homestays, focusing on owner support, business development, and sales.
AsOperations & Sales Executiveat Homeyhuts, you will receive hands-on training and work closely with our team to help homestay owners increase their hosting experience, occupancy rates and provide stress-free management options. You will play a key role in ensuring a smooth and pleasant experience for both hosts and guests. You'll assist owners in maximizing their property's potential across OTAs like Homeyhuts, Airbnb, MakeMyTrip, Booking.com, and Agoda.
Key Responsibilities (Post Training)
- Property Onboarding & Listing Management: Work with homestay owners to onboard their properties onto major OTAs like Homeyhuts, Airbnb, MakeMyTrip, Booking.com, and Agoda. Assist in optimizing property listings, including descriptions, amenities, and visuals to enhance online presence and booking potential.
- Manage Reservations: Handle booking requests, cancellations, modifications, and special guest requests across multiple OTAs.
- Sales & Lead Handling: Respond to inquiries from travelers and convert leads into confirmed bookings.
- Pricing Strategy & Channel Management: UsePMS/Pricing/ channel management solutions to set and optimize property pricing, ensuring competitive rates and maximizing revenue for property owners.
- Guest Communication & Support: Handle guest inquiries and facilitate smooth communication before and after bookings. Provide exceptional support for check-ins and check-outs, ensuring all guest needs are met.
- Coordination & Team Collaboration: Collaborate with hosts, guests, and the Homeyhuts team to maintain accurate property details, provide top-notch hospitality, and deliver a seamless booking experience.
- Market Analysis & Improvement: Contribute to improving the online visibility of properties by identifying market trends, competitor strategies, and opportunities for enhancements.
What You'll Learn and Gain
- Sales & Marketing Skills: Learn to identify and convert leads, and market homestay properties effectively across multiple channels.
- OTA Management & Channel Optimization: Training in using OTAs and channel manager solutions to manage listings, synchronize pricing, and maximize bookings across platforms.
- Customer Service & Hospitality: Master the art of guest communication, relationship-building, and providing an excellent customer experience.
- Industry Exposure & Growth: Get an in-depth understanding of the vacation rental market and grow your career in homestay management and hospitality.
Key Skills and Qualifications
- Degree in Tourism & Hospitality Management (Mandatory).
- Passion for the homestay and vacation rental industry within tourism.
- Excellent verbal and written communication skills in English and local languages.
- A natural ability to serve customers in a hospitable and professional manner, ensuring memorable guest experiences.
- Ability to engage with clients, build trust, and educate effectively.
- Adaptability to think on your feet and work collaboratively within a fast-paced environment.
Why Join Homeyhuts
- Join a fast-growing startup that's transforming the homestay experience in India, with a focus on helping owners succeed.
- Work directly with industry experts and gain hands-on experience in OTAs management, sales, and hospitality.
- Grow your career with extensive training and opportunities in business development, sales, and property management.
If you're passionate about leveraging technology to transform the hospitality industry and meet the qualifications listed above, we'd love to hear from you. Please submit your resume outlining your relevant experience.
Homeyhuts is an equal opportunity employer and encourages individuals from all backgrounds to apply.
