Job Title: Tour Operator
Location: Kolkata,Newtown
Work Mode: Work from Office
Experience: 14 Years
Role Overview
We are hiring a Tour Operator with 14 years of hands-on experience in the travel and tourism field. The person in this role will manage client travel plans, handle coordination with vendors, and ensure every tour runs efficiently.
Key Responsibilities
- Manage client details and maintain accurate travel records.
- Plan and organize domestic and international travel itineraries.
- Coordinate with hotels, transport providers, and other vendors.
- Communicate clearly with clients to understand and meet their travel needs.
- Prepare quotations, invoices, and travel documents.
- Resolve any issues or changes during trips quickly and professionally.
- Follow up with clients for feedback and future travel planning.
- Work closely with the operations and sales teams for smooth execution of tours.
Required Skills & Qualifications
- 24 years of experience in a tour operations or travel management role.
- Good knowledge of destinations, travel planning, and booking procedures.
- Proficient with MS Office and basic travel management tools.
- Organized, reliable, and customer-focused attitude.
- Expertise in Guided Tours and Travel & Tourism to develop and manage exceptional travel experiences.
- Proficiency in Customer Service and Reservations to enhance client satisfaction and manage bookings seamlessly.
- Experience in Sales with a proven ability to meet or exceed targets in a tourism-related context.
- Strong organizational and multitasking skills to handle multiple tours and clients effectively.
- Excellent communication and coordination skills to build rapport with clients and colleagues.
- Knowledge of local and international travel regulations, destinations, and cultural nuances is a plus.
