Key Responsibilities:
- Understand customer preferences and requirements to design personalized travel itineraries.
- Provide information on destinations, modes of transport, accommodation, insurance, and other travel services.
- Create, cost, and sell tour packages (FIT/GIT) including flights, hotels, visas, sightseeing, and transfers.
- Handle inquiries via phone, email, and walk-ins professionally and promptly.
- Coordinate with vendors and suppliers for bookings and ensure timely confirmations.
- Ensure all travel arrangements meet customer expectations and company standards.
- Process payments and manage documentation including visas, travel insurance, and travel advisories.
- Maintain customer records and follow up for feedback and repeat business.
- Meet and exceed sales targets while maintaining high levels of customer satisfaction.
- Keep up-to-date with market trends, destination updates, and competitor offerings.
- RequirementsRequired Skills and Qualifications:
- Proven experience as a Tour Consultant, Travel Agent, or similar role.
- Strong knowledge of domestic and international travel destinations.
- Familiarity with GDS systems (Amadeus, Galileo, Sabre) is an advantage.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Customer-centric approach with attention to detail.
- Proficiency in MS Office and travel management software.
- Bacheloru2019s degree in Travel & Tourism, Hospitality, or related field is preferred.
BenefitsSalary & Benefits:
- Competitive salary based on experience.
- Incentives and travel perks.
- Ongoing training and career development opportunities.
- Dynamic and collaborative work environment.
