Dear Candidates,
We are hiring for a
Ticketing Executive role with our esteemed client, a leading organization operating across multiple domains in both domestic and international markets.
Position Details
Role: TicketingExecutive (Voice)
Location: Vashi, Navi Mumbai
Shift Timing: For females primarily day shifts; For males 24*7 rotational
Experience: Min 6 months in Ticketing
Qualification: 12th Pass / Graduate/ Undergraduate with good English communication skills
Interview Mode: Virtual
Working days: 6 days, 1 rotational off
Key Responsibilities
- Handling customer inquiries and providing travel solutions (flights, hotels, holiday packages, etc.).
- Making reservations, issuing tickets, re-issuance, cancellations, and refunds.
- Assisting customers with itinerary planning and travel documentation.
- Providing accurate information on fares, schedules, policies, and regulations.
- Managing customer queries via calls, emails, or chats in a professional manner.
- Coordinating with airlines, hotels, and other vendors for smooth booking.
- Ensuring excellent customer service and high customer satisfaction.
Requirements
- Must have at least 6 months hands-on experience in ticketing, re-issuance, cancellations, and refunds
- Strong communication and problem-solving skills.
Interested candidates can share their updated CV at
[Confidential Information] or contact us at
7579022945
Best Regards,
Hiring Squad Team
This job is provided by Shine.com
