Ticketing Executive

Experience - 2+Years

Location - Mumbai

Key Responsibilities:

• Handle group booking requests from B2B partners (travel agents, corporates, etc.)
• Provide best fare quotes, negotiate group rates with airlines
• Issue tickets, handle reissuance, cancellations, and refunds
• Coordinate with airline representatives for seat blocks, PNRs, and confirmations
• Manage end-to-end group travel itineraries, including pre- and post-sales support
• Maintain relationships with airline partners and B2B clients
• Keep updated with airline policies, group fare trends, and industry regulations
• Generate and share reports on group booking performance and pipeline

Requirements:

• 23 years of experience in travel consulting with focus on group bookings (B2B).
• Experience of GDS systems (Amadeus / Galileo / Sabre).
• Excellent communication and negotiation skills.
• Ability to handle multiple group requests and tight deadlines.
• Strong attention to detail and customer service orientation.