Key skills: Though not in the JD the customer is looking for someone who has enterprise level implementation and support of a Thin client environment. They should be able to deploy and troubleshoot thin clients. This is mandatory. Need resources that have implemented/managed an environment that has at least a minimum of 3000 Thin clients.
Job Description:
- Linux/Ubuntu is not mandatory but should be really strong in Windows OS
- Should have deep understanding of design gaps ability to identify and fix issues in system design
- Operating System Deployment with strong client-side experience in SCCM
- Should have the blend of experience across Operations, Engineering. Patching experience is not critical but just good to have
- Should be able to provide L3/L4 escalation support
- 7+ years working in a Windows Desktop Engineering environment
- 5+ years expertise in Microsoft Intune / Google Workspace / Omnissa Workspace One
- Knowledge of SCCM OSD is preferred
- Expertise in in-depth troubleshooting of Windows Platform and providing solutions for production environment.
- Work with product vendors to understand their product roadmaps, raise necessary bugs and feature request for product enhancement
- Good knowledge on end user hardware arena across software and hardware
- Scripting (PowerShell) skills to develop automated processes
- Ability to create and maintain quality documentation and have a structured, organized approach to work
- Thin client experience preferred
- Use of Agile project methodology
- Knowledge of standard testing tools and methodologies is preferred
- Take ownership and drive solution end to end
