About the Role
The Quality Assurance Tester will be responsible to work on complex projects within the Transportation industry and applies a knowledge of software testing and analysis concepts, practices and procedures.
Requires experience in all phases of software development life cycle and testing methodologies. Experience should include testing of functional/non-functional scenarios in support of integrated multi-platform systems supporting high volume transaction processing across distributed data acquisition points.
Responsibilities
- Develops Test Approach, Test Plan, Test Schedule, Test Scenarios, and Test Cases based on requirements.
- Test case writing, test execution, defect logging, working with Development and BAs etc.
- Responsible for setting up and maintain test data.
- Execute Test Cases and capture Test Results in Test Management Tool or client-specific format.
- Provide test execution summary/update to test lead.
- Publishes test reports/status.
- Participates in test status calls and other project discussions.
- Manage the defect management process during the testing phase/effort.
- Documents issues/defects found in Defect Management Tool and follow up with Development team for the fix.
- Upon fix retest the functionality.
- Participate in root cause analysis with development.
- Highlight improvements, issues, risks.
- Coordinate resolution of issues related to activities impacting the progress of testing.
- Participates in peer reviews, testing process improvements, and other testing related activities.
Qualifications
Experienced in testing Siebel CRM application (5 years), Web based / GUI application (min 5 years), Self-Service Web/IVR, Reports (good to have), Mobile App application (good to have), ChatBots (good to have), and databases (min 3 years) on multiple platforms and in multi-user environment.
Required Skills
- Intermediate knowledge of Unix / Linux commands, shell scripting.
- Experienced in validation of batch/log files.
- Intermediate Database knowledge to run DDL, DML, and other SQL commands.
- Experienced in Tools like JIRA, JAMA, TFS, SharePoint, Putty, Selenium, PL/SQL Developer etc.
Preferred Skills
- Good to have experience in Reports.
- Good to have experience in Mobile App application.
- Good to have experience in ChatBots.
