We are seeking a dynamic and experienced Territory Operations Manager to lead and manage a team of field executives across various locations in India. This role is ideal for women professionals who are passionate about ground-level operations, people management, and nationwide coordination. The ideal candidate will be hands-on, field-oriented, and have a proven track record of managing high-performance teams.
Key Responsibilities:
- Lead, manage, and motivate a team of field executives across assigned territories.
- Ensure daily field operations are executed efficiently, meeting quality and timeline targets.
- Work closely with the team on-ground to monitor productivity, resolve challenges, and provide real-time support.
- Develop and implement operational strategies to improve field team performance.
- Track KPIs and operational metrics to report performance and identify areas for improvement.
- Conduct regular training, team meetings, and performance reviews.
- Collaborate with other departments such as HR, logistics, and customer success to ensure seamless execution.
- Travel extensively to various regions to oversee field activities and audit processes.
- Ensure strict adherence to company policies, compliance, and safety protocols.
Requirements:
- Only women candidates are eligible for this position (as part of our diversity initiative).
- Minimum 37 years of experience in field operations, team handling, or territory management.
- Willingness to travel extensively across India.
- Strong leadership and people management skills.
- Excellent communication, planning, and problem-solving abilities.
- Proficiency in MS Excel, reports handling, and basic tools for field monitoring.
- Experience in sectors like logistics, retail, fintech, edtech, or service-based operations is a plus.