Job Description
Job Requirements
Role/ Job Title: Senior Territory Manager - Home Loans LIG / MIG
Business: Retail Banking
Function/ Department: Home Loans
Place of Work: Pan India
Job Purpose
The role bearer has the responsibility of sourcing loans from market using DSAs/DSTs and existing channel partners as well establishing a quality portfolio. It entails managing a team, maintain strong relationships, foster co-operation and communicate effectively across different mediums. The role bearer has to make sure adherence to the policies and guidelines set. The execution of these tasks must be accomplished in such manner which is both sales supportive and risk averse contributing to the larger objectives of Home Loans department and the bank.
Key / Primary Responsibilities
Sourcing and managing channels from the market and acquiring business from them
Ensuring quality portfolio by minimizing delinquency and rejection
Extensive knowledge and understanding of retails assets, products, operations, and current market trends
Identifying the changing market trends, channel development for acquiring business and provide high quality customer service
Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high quality customer service.
Secondary Responsibilities
Create environment for team to focus on digital enablement to fulfil customer needs holistically
Drive initiatives to meet Bank's rapid growth targets
Key Success Metrics
Disbursals, Growth metrics, File to disbursal conversion, TPD, Insurance penetration etc.
