Telesales Specialist

Company Description

Patron Accounting LLP is a strategic partner in financial excellence, providing comprehensive and tech-driven financial services to startups, MSMEs, and growing enterprises. Headquartered in Pune, Gurgaon, and Mumbai, our team of skilled CAs, auditors, and legal experts specializes in accounting, payroll, tax advisory, compliance, and regulatory filings. By leveraging advanced tools like Tally, Zoho, and Razorpay, we deliver seamless, real-time solutions while maintaining strict data security. Clients value our professionalism, efficiency, and commitment to continuous improvement tailored to their business needs.

Role Description

We are seeking a full-time Telesales Specialist, based on-site at our Pune Division. In this role, you will engage prospective clients, communicate the value of our financial services, and convert leads into customers. Daily responsibilities include making outbound calls to potential clients, responding promptly to inquiries, providing excellent customer support, and maintaining detailed records of customer interactions. You will collaborate with cross-functional teams to ensure customer satisfaction and achieve sales targets.

Qualifications

• Strong Customer Service and Customer Support skills with a focus on client satisfaction and relationship building
• Excellent Communication skills, including verbal and written proficiency, active listening, and persuasive speaking abilities
• Sales skills with a natural ability to identify client needs and present tailored solutions
• Experience in Training customer interactions and delivering product/service information confidently
• Ability to meet sales targets and work in a results-driven environment
• Good organizational skills and proficiency in maintaining customer data and follow-ups
• Educational background in Business, Marketing, or related fields is preferred but not mandatory