Job Description

Company Description Profitmart Finplus is a financial services company that helps individuals, professionals, and businesses access tailored loan solutions through a wide network of 40+ leading Banks and NBFCs across India. The company simplifies borrowing by offering customized financing options, competitive interest rates, quick approvals, and end-to-end support from application to disbursal. Its product portfolio includes personal, home, business and MSME, professional, car, education, and property-backed loans, as well as balance transfers and top-ups. With a head office in Pune, Maharashtra, Profitmart Finplus serves customers across India, focusing on transparent guidance, flexible repayment options, and dedicated relationship support. The company is committed to helping customers finance their goals with confidence and convenience.
Role Description This is a full-time, on-site Telesales Representative role based in the Pune Division. The Telesales Representative will engage with prospective and existing customers over the phone to understand their loan requirements, explain suitable products, and guide them through the application process. Daily responsibilities include making outbound calls, handling inbound inquiries, providing accurate information on loan options and eligibility, and updating customer details in the internal systems. The role involves coordinating with internal teams and partner banks/NBFCs for documentation, follow-ups, and status updates to ensure timely approvals. The Telesales Representative will also work toward achieving sales targets, maintaining high standards of customer service, and adhering to compliance and company policies.
Qualifications

Candidates should possess strong Communication skills, including clear spoken English and local languages as needed.
Candidates should possess Customer Service and Customer Support skills to handle queries, manage expectations, and build long-term relationships.
Candidates should possess Sales skills, with the ability to convert leads, cross-sell relevant loan products, and work toward defined targets.
Candidates should possess Training-related skills, such as the ability to learn product details quickly and support customer education on loan processes.
Relevant experience in telesales, banking, NBFCs, or financial services is preferred.
Basic computer proficiency and familiarity with CRM or call-center tools are beneficial.
Minimum educational qualification: Higher Secondary (12th pass); a graduate degree in any discipline is an advantage.
Ability to work in a structured, target-driven environment and maintain professionalism in customer interactions.